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Where can I get more information about your
company? |
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| Please see the About
Us section of our website. Here you
will find detailed information regarding
our company’s
beginnings, team
members, and office locations. Click this link to obtain more information about our manufacturing timeline. |
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What are your business hours? |
|
| Normal business hours for
our corporate headquarters in Austin, Texas
are Monday to Friday from 8:30am until 5:30pm
Central Standard Time. Typically, sales
staff will be available to take calls shortly
before and after normal business hours.
Please dial “0” as the extension
to reach our sales team before or after
hours. |
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What is a typical product manufacturing
timeline? (Idea to mass production) |
|
| Every manufacturing project
timeline varies depending on complexity
and at which stage of the manufacturing
processes timeline of the project Cypress
Industries becomes involved. A typical manufacturing
timeline for a product manufactured in China
from product idea origination to mass production
is listed below (please
click to enlarge the design and manufacturing
process timeline): |
|
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|
| The manufacturing timeline
listed above is an approximation for products
of average complexity. Projects that are
less complicated or further along in the
overall process when Cypress becomes involved
may experience much quicker timelines. Likewise,
more complex projects may experience significantly
longer lead times. Clients not requiring
certain services such as design and/or tooling
may experience shorter lead times as well.
The production and lead times listed above
are assuming the product is being manufactured
in China and not the U.S. Manufacturing
a product in the U.S. may shorten the lead
times, but will also most likely increase
tooling and piece part costs. |
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How can I inquire about a prospective manufacturing
project, product, or idea? |
|
| Online Ordering is available
for standardized products such as connectors. Fiber
Cables and Bulk
Cable will be available for online ordering
soon. |
|
| For custom projects, products
or ideas, generally it will be necessary
to speak with one of our sales representatives.
That can be done via email:
info@cypressindustries.com
Or by calling directly during normal business
hours. |
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What is your minimum order or production
size? |
|
| Minimum order sizes vary depending
on the type of product being manufactured,
where the product is being manufactured,
and the unit cost. One of the biggest factors
determining minimum order size is where
the product is being manufactured: - |
|
| U.S. Manufacturing – For U.S. Manufacturing we typically
do not have a minimum order size, although
we do have a minimum dollar amount. Our
minimum dollar amount per transaction is
$100 for new customers. We do small to medium
sized production runs at our U.S. Manufacturing
location. These vary from one piece to ten
thousand pieces per month. |
|
| China Manufacturing – For China Manufacturing we typically
have a minimum transaction amount of $5,000
USD per order for Ocean Freight. Air Freight
can accept smaller dollar orders. Minimum
production sizes for China are typically
1,000 pieces for electronic and metal products
and can be as high as 10,000 pieces for
plastics products. |
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Is there a form I can fill out to receive
a quotation? |
|
| Because of our diverse product
offering, we currently do not have a standard
form for quotation. Please send an email
to:
info@cypressindustries.com
|
|
| Be sure to include the following
information: |
|
Company Name (if applicable)
Contact Name
Phone Number
Fax Number
Website address (if applicable)
Project/Product/Idea
Title Drawings (if applicable)
Quantities needed for Quotation |
|
| Once your inquiry is received
a sales representative will contact you
within one business day. |
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How long does it take to receive a quotation? |
|
| Quotation lead times can vary
greatly depending on the product complexity
and manufacturing locale. Simpler products
manufactured in the U.S. will typically
require 1-3 days to quote. More complicated
projects manufactured in the U.S. can take
up to two weeks for quotation. |
|
| Simpler standard off-the-shelf
products manufactured in China require approximately
1-3 days to be quoted. More involved projects
of increased complexity manufactured in
China may require up to three weeks for
quotation. |
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